DRAKENSBERG CANNABIS CLUB

Frequently asked questions

Memberships, mountain visits, monthly baskets and a little everyday know-how.

Memberships

What does Free Club Membership include?

Free membership has no monthly fee. Register and sign in to browse and order from the full shop, including the member-only Bud collection. You can also save your Grow Planner and Wellness Journal to your account. Free membership does not include visits to the club grounds or The Monthly Berg Picnic Basket.

What does Premium Club Membership include?

Premium costs R420 per month. It includes member access to Bud, 2 day visit passes per calendar month, up to 2 friends with each pass, and The Monthly Berg Picnic Basket with a discounted monthly selection allowance of R420. Choose your favourites or let us surprise you.

What does Elite Club Membership include?

Elite costs R1,200 per month. It includes member access to Bud, 5 day visit passes per calendar month, up to 3 friends with each pass, and a larger Monthly Berg Picnic Basket with a discounted monthly selection allowance of R1,200. Choose your favourites or let us surprise you.

When does paid membership renew?

Monthly billing renews on your signup date. Visit passes reset each calendar month. Your first basket is dispatched at the start of the month after joining, while your paid membership remains active.

How do I join?

You can create a free club account on My Account. If paid signup is not yet available, contact us on WhatsApp for Premium or Elite membership enquiries. Everyone using the club and its products must be 18 or older.

Berg Buds / ₿₿, wallet and discreet orders

What are Berg Buds / ₿₿?

₿₿ is the symbol for Berg Buds. Berg Buds are little, digital buds in your Berg Wallet. 1 Berg Bud is currently worth R1 ZAR (1₿₿ = R1 ZAR) towards product orders on this website. Existing wallet balances keep exactly the same value. Fractions of a coin are supported to two decimal places. Navigation balances continue to show the rand value.

How do I earn Berg Buds with purchases?

Earn 5% of each completed product order back in your Berg Wallet as Berg Buds. A R500 order earns 25 Berg Buds (25₿₿), currently worth R25. The reward is calculated on the final order total after discounts, including tax and delivery charged. Wallet top-ups, membership payments and monthly basket benefits do not earn purchase rewards.

What happens to my earned Berg Buds if I get a refund?

Refunds and cancellations reverse the related purchase reward. Partial refunds reduce it proportionally. If you have already spent that reward, the adjustment can leave your wallet below zero; future credits or top-ups first restore that balance.

What is the vision for Berg Buds?

Our vision is a fast, decentralized alternative payment solution for the cannabis industry, with simpler transfers, greater convenience and discretion, and the goal of reducing bank charges, transfer costs and card fees. These are future design goals; actual fees, speed and availability depend on the network and providers chosen. Read more under About → Berg Buds.

Can I move Berg Buds to a Web3 wallet?

Berg Buds currently exist as credit in your club account. Blockchain withdrawals and exchange trading are not available. Any future token launch or claim programme would be a separate release with its own confirmed arrangements; your current wallet does not promise a blockchain token or exchange listing.

Can I top up Berg Wallet with cryptocurrency?

Open My Account, choose Berg Wallet and Wallet topup, and enter the amount in rands. At secure checkout, choose the available crypto payment option and follow the provider’s instructions. Your wallet is credited only after successful payment confirmation.

Which cryptocurrencies can I use?

The supported assets and wallets are shown by the payment provider at checkout. Use the exact asset, network and amount requested by that checkout; do not send funds to an address supplied elsewhere.

Will my Berg Wallet balance fluctuate with crypto prices?

Your wallet holds Berg Buds at a fixed store-credit value of 1 Berg Bud = R1. If you pay a R100 top-up using crypto, 100 Berg Buds are credited after confirmation. Crypto exchange-rate changes do not change your Berg Buds balance.

Can wallet credit pay my membership fee?

Berg Wallet credit is for product orders. It does not pay Premium or Elite membership fees or create an automatic recurring crypto payment.

Can I keep my membership account private?

You can choose an anonymous display name for your club account, use a secret e-mail address, and use crypto to pay for your order. This is as private and discreet as we can make it.

Can I collect from a PUDO locker instead of receiving a home delivery?

Choose the available locker delivery option at checkout, or arrange it with us before ordering. Plain outer packaging helps keep your purchase discreet. The courier still needs accurate recipient and contact details to provide the collection code.

Visiting the club

Can I bring my kids?

No. The club grounds are strictly for adults aged 18 and over. Children and minors are not permitted.

Can I bring a pet?

No. Please leave pets at home; no pets are allowed on the club grounds.

Who may visit the club grounds?

Club-ground day visits are exclusively for Premium and Elite members and their permitted guests. Free membership does not include access to the grounds. All members and guests visiting must be 18 or older.

How do I arrange a visit?

Contact us via WhatsApp at least three days beforehand. We will confirm your day visit and provide directions before you travel. Please do not arrive without prior confirmation.

How many friends can I bring?

Premium includes up to 2 friends with each of its 2 monthly day passes. Elite includes up to 3 friends with each of its 5 monthly day passes. All guests must be 18 or older and included in your confirmed visit arrangements.

What can I enjoy at the club?

Our Central Drakensberg setting includes hiking trails, rivers, swimming spots and open green fields. Contact us to confirm the arrangements for your day, including any picnic provisions. No pets allowed.

The Monthly Berg Picnic Basket

Who receives a monthly basket?

The Monthly Berg Picnic Basket is included with active Premium and Elite memberships. It is not included with free membership. Anyone may preview the basket page; saving a selection requires a paid membership.

How much can I choose?

Basket selections receive 20% off regular retail prices. Your total after this discount may be up to R420 for Premium or R1,200 for Elite—equivalent to R525 or R1,500 at regular retail prices. The discount applies to your membership basket only.

Can I choose products or receive a surprise?

Choose Pick my favourites to save your products and quantities. We repeat that selection each month until you change it. Choose Surprise Me! for a fresh random combination of eligible available products within your allowance.

When are baskets dispatched?

We dispatch baskets on the 1st of each month. Your first basket is dispatched at the start of the month after signup. Paid membership bills on your signup date, rather than on basket dispatch day.

How does Berg Wallet work?

When your monthly basket is dispatched, any unused allowance after the 20% basket discount is added to your Berg Wallet. For example, a R400 basket from a R420 allowance adds 20 Berg Buds, worth R20 towards product orders. Berg Buds never expire and can be applied to product orders at checkout, excluding membership fees. You can also top up in rand after successful payment: R1 adds 1 Berg Bud. Find your balance, top-up option and transaction history in My Account.

What if a selected product becomes unavailable?

Prices and availability are checked when a basket is prepared. A selection that is unavailable or above your allowance is held for review rather than automatically substituted or charged extra. Unused allowance becomes Berg Buds at 1 Berg Bud per R1 when your monthly basket is dispatched. This credit never expires and can be applied to product orders at checkout, excluding membership fees.

Orders, products and account tools

How are orders delivered?

We use The Courier Guy’s PUDO service with discreet, unlabelled packaging. Choose the available delivery option at checkout and check your delivery details before confirming your order.

What sizes are available?

Creams, massage oil and gel are available in 30ml and 50ml options. Our listed tinctures are 10ml. Bud is available in 3g, 6g, 10g and 20g packs. Select the available pack size on the individual product page.

How does cookie pricing work?

Mix both Sandy’s cookie flavours: 1 cookie costs R50, 2 cost R95 and 3 cost R135. Each cookie after the third costs R45. Your cart adjusts the price automatically across both flavours.

What strength are the 10ml CBD tinctures?

Each 10ml CBD tincture contains 800mg of Charlotte’s Web CBD, equivalent to 80mg per millilitre. Check the individual product page and label for the complete formulation and directions.

Do I need to sign in to use the tools?

The potency calculator is open without sign-in. Membership and sign-in are required to access and use the Grow Planner and Wellness Journal so your updates can be saved privately to your account.

Where can I find returns and privacy information?

Read our Refund & Returns Policy, Terms & Conditions and Privacy Policy using the links in the footer. For order support or a specific product question, contact us on WhatsApp. Your statutory rights remain applicable.